FAQ’s
Planning a trip should feel exciting, not overwhelming. These are some of the questions I hear most regularly, however do get in touch and I’ll be delighted to speak with you.
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AG Private Travel has been founded on the core values of connection and intergrity. Supporting every client as a unique individual is at the heart of everything I do.
In a world where travel has never been more accessible, finding the right option to match what you are looking for can feel overwhelming.
As your Private Travel Designer, I take the time to understand what that is. From destination recommendations and accommodation selection through to flights, experiences, where to go at what time of year, personal requirements and practical details, every element is carefully considered and tailored to your needs.
I work directly with a trusted global network of hotels, villas, ski chalets, safari lodges, destination and experiential specialists and on-the-ground partners, many of whom I have known professionally for years. This provides access to first-hand knowledge, trusted recommendations and experiences that are not always visible through online booking platforms.
Through my partnership with 360 Private Travel and membership of leading luxury travel networks, I have access to the best rates, exclusive experiences, and VIP benefits and ameneties that are often unavailable when booking elsewhere.
I work directly with Private Clients, Personal Assistants, Executive Assistants, Private Family Offices and Corporate Events Teams. Acting as a trusted extension of your team, I support coordinating complex travel arrangements, multiple travellers, and bespoke requirements.
Most importantly, you have a dedicated point of contact and support team throughout the process, from the initial planning stages through to your return home.
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I specialise in worldwide luxury travel, including family holidays, private villas, ski holidays, multi-generational trips, corporate travel, special celebrations and experiential tailor-made itineraries to far-reaching remote corners of the globe.
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For a Private Travel Consultation, we’ll start with a conversation, either over the phone or via Zoom. If you're based in South Devon or visiting the Salcombe area, I'd be delighted to meet in person at the Thurlestone Hotel.
Once I have an idea of what you are looking for, I'll provide you with available options and ideas, and together we'll refine and feedback, adjusting the details until you're happy to proceed.
Once the accommodation (and flights if required) are secured, I’ll work on your bespoke concierge arrangements and planning to ensure everything is covered before you travel.
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When you are happy to proceed, I’ll walk you through the next stages to secure your booking.
A deposit is usually required, with the final balance due approximately 8-12 weeks before departure. However, this will depend on your travel dates and the supplier's terms and conditions.
On confirmation, I’ll open your secure guest portal where we’ll keep your confirmation documents, pre-depature material, invoices, receipts and all important information.
We’ll be in contact throughout the build up to your trip to make sure everything has been arranged and all requests are in place; from menu requirements to nannies, surprise beach dinners to helicopter transfers, if it’s humanly possible - I’ll make sure it’s in place for you!
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Yes, the is my ‘DIY Hotels with VIP Benefits’ service. Click on this personalised AG Private Travel Virtuoso link and search for the hotel you are looking for. If it’s your first time, you will need to create an account.
Here you’ll find availability, room rates and an easy to use booking process. With every booking through this hotel link, you’ll enjoy Virtuoso amenities such as complimentary breakfast, hotel credits, room upgrades, early check-in, late check-out and personalised VIP recognition.
I’ll then personally contact the hotel to arrnage all the finer details for you to ensure you have an exceptional experience.
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Yes, I can look after your flights (including private jet and helicopter charters), through our 360 Private Travel Flight Team.
I'll need the full names of all passengers exactly as they appear on their passports.
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Absolutley! If you'd like guidance, recommendations, and a tailored plan but prefer to make the bookings yourself, a consultation-only service is available.
Fees start at £500 + VAT per trip and will depend on the itinerary involved.
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I recommend trusted providers who you can book your travel insurnce through. Depending on where you are going, and which activities you might be doing, will dictate what level of travel insurance is required. It’s imperative that all travellers arrange comprehensive cover before departing.
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AG Private Travel is an independant agent for 360 Private Travel. All flights and flight-inclusive holidays are financially protected by the ATOL scheme (7514) and IATA bonding arrangements. For non-flight holdays, please refer to your travel insurance and the booking terms and conditions.